D4item.shop (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
By using our Website, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information from you:
1.1 Personal Information
- Email address
- Contact information
- Order details
- Account identifiers required for digital delivery
- Platform or character information necessary for completing your order
1.2 Technical Information
Automatically collected when visiting our Website:
- IP address
- Browser type and version
- Device information
- Pages viewed and access times
- Cookies and tracking data
1.3 Payment Information
Payments are processed by third-party payment providers.
We do not store or have access to your full payment card information.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders
- To verify identity and prevent fraud
- To communicate with you about your order status
- To improve our Website’s performance and customer experience
- To comply with legal obligations
- To resolve disputes or chargeback claims
We never sell or rent your personal information to any third parties.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze visitor behavior
- Store your preferences
- Support security and fraud prevention
You may disable cookies in your browser settings; however, certain website features may not function properly.
4. Sharing Your Information
We may share your information only with the following parties:
4.1 Payment Service Providers
Used solely for processing your payment securely.
4.2 Delivery and Support Staff
Limited information is shared only when necessary to complete your order.
4.3 Legal Authorities
If required by law, court order, or to prevent fraud or abuse.
We do not share your information with advertisers or unrelated third parties.
5. Data Retention
We retain your personal information only for as long as necessary:
- To fulfill your order
- To maintain accurate transaction records
- To comply with legal and anti-fraud requirements
- To resolve disputes and chargebacks
Data no longer required will be securely deleted.
6. Data Security
We use industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS)
- Secure servers
- Access restrictions
- Fraud detection practices
However, no online system is 100% secure. You acknowledge that you share information at your own risk.
7. Your Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data (when legally permissible)
- Withdraw consent for non-essential data processing
- Request information about how your data is used
To make a request, contact us at support@d4item.shop.
8. Third-Party Websites
D4item.shop may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
9. Policy Updates
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
Continued use of the Website signifies acceptance of the updated policy.
10. Company Information
Hong Kong GameLootHub Limited
Room A17, 29/F, Ning Jin Center
7 Cheng Yip Street, Kwun Tong, Hong Kong
Email: support@d4item.shop