Customer Help

We will add your provided Battle.net Tag as a friend, invite you to our party in the game, and deliver your order through a face-to-face trade.

To start a boosting service, we require your Battle.net or Steam account login and a temporary password. Before the order begins, our customer service team will contact you so you can provide the login verification code when prompted.
Note: Boosting services are currently available only on the PC platform. Support for PlayStation and Xbox will be added in the future.

Yes, we have a strict delivery time guarantee. For items that can be traded directly in the game, delivery will not exceed 30 minutes from the moment your payment is completed.
We understand that time is valuable—if we exceed this time, we will compensate you with 20% of the items you purchased for every 10 minutes of delay.
For non-quantifiable items such as specific gear, we will provide compensation in in-game gold of equivalent value.

Yes. The handling fee is charged by the third-party payment platforms, and the exact amount varies depending on which payment method you use.
In most cases, these fees include a fixed amount plus a percentage of your payment.
For this reason, purchasing all the items you need in one order can help you save on fees.

Creating an account allows you to receive updates on new items and the latest prices as soon as they become available. You may also receive discount codes from time to time.
Additionally, having an account makes it easier for us to contact you and provide after-sales support when needed.

Because Diablo IV has an extremely large variety of gear, we only list the most popular items for the most frequently played classes.
If you need something that isn’t shown on our website, feel free to contact our customer service team. We will do our best to help you find or source the item you’re looking for—please don’t hesitate to reach out.